Sustainability, Ethics & Policies

We have supplied workwear, uniform and PPE since 1991, and we want the way we do it to be responsible as well as reliable. This section sets out how we approach sustainability and ethics, from the materials we choose and what happens to garments at the end of their life, through to how we expect people to be treated across our supply chain. The policies below are reviewed every year and are owned at director level.

 

Environmental and Net Zero Policy

Clothing Wear Limited is committed to reducing the environmental impact of our business and to reaching Net Zero by 2045. As a supplier of clothing, workwear and PPE, we know that most of our impact sits in the products we buy and in how they are made, used and disposed of, so that is where we focus our effort. Responsibility for this policy sits with Nik Lal, our Head of Operations and ESG lead, and it is reviewed every year.

Our Net Zero pledge
We are committed to achieving Net Zero by 2045. We will get there by measuring our impact, reducing emissions year on year across our own operation and our supply chain, and choosing lower impact options wherever we reasonably can.

Sustainable products and materials
We offer customers more sustainable choices, including recycled and responsibly made ranges from brands such as Stanley/Stella, Regatta Recycled and Craghoppers, along with recycled content high visibility garments. Recycled embroidery thread and backing paper are used on our embroidery as standard.

Circularity and end of life
We help customers deal responsibly with garments at the end of their life through our take back service with our textile recycling partner Avena, who collect, shred and recycle used uniform and PPE so that it is diverted from landfill. We report the volumes recycled to customers who want to track it.

Decoration and production
We carry out embroidery and printing on our own premises, which removes the extra transport involved in sending work to third parties, and we batch work efficiently to reduce waste and energy use.

Deliveries and logistics
We consolidate orders onto efficient delivery runs to reduce vehicle movements, and we work with our carriers to use lower emission delivery options where they are available.

Waste, packaging and energy
We reduce, reuse and recycle packaging and operational waste, and we manage energy use at our Wolverhampton premises with the aim of cutting consumption over time.

Measuring and improving
We monitor our environmental performance, report to customers where a contract requires it, and review this policy and our targets each year so that our commitments keep pace with what is achievable.

Approved by the board of Clothing Wear Limited. Nik Lal, Head of Operations and ESG Lead. Updated January 2026.

 

Modern Slavery and Human Trafficking Statement

Clothing Wear Limited is committed to preventing slavery and human trafficking in all its forms, both within our own business and across our supply chains. This statement sets out the steps we take to understand and manage that risk. We have chosen to publish it voluntarily, because it reflects good practice and our values as a long established family business. The statement relates to our most recent financial year and will be reviewed and updated annually.

1. Our organisation, business and supply chains
Clothing Wear Limited (company number 08667673) is a family owned supplier of corporate clothing, workwear, uniform and personal protective equipment. We were founded in 1991 and are based in Wolverhampton. We carry out garment decoration, including embroidery and printing, on our own premises, and we supply a wide range of stock and bespoke products to public sector and commercial customers across the United Kingdom.

Our supply chain consists mainly of established United Kingdom and European wholesalers and manufacturers, from whom we buy finished workwear and PPE, together with a smaller number of direct manufacturer accounts. Where we provide bespoke garments, these may be manufactured in the United Kingdom, Europe or Asia. We recognise that the textile and garment manufacturing sector, particularly outside the United Kingdom, carries a higher inherent risk of forced labour and poor labour practices, and we focus our attention accordingly.

2. Our policies on slavery and human trafficking
We operate a zero tolerance approach to slavery, servitude, forced or compulsory labour and human trafficking, and we expect the same standard from everyone in our supply chain. This statement sits alongside our wider commitment to ethical and responsible trading. Our related policies and practices include our ethical trading commitments, our health and safety policy, and our recruitment practices, which include verifying the right to work of everyone we employ and paying at least the relevant national minimum or living wage.

3. Due diligence
We seek to work with established manufacturers and brand owners who have their own ethical sourcing standards and, where they meet the threshold, their own modern slavery statements. When we select and review suppliers we take account of their approach to labour standards and ethical sourcing, and we give preference to suppliers who can demonstrate responsible practices. We are willing to ask suppliers to confirm their compliance with the Modern Slavery Act and to describe their own due diligence, and we will not knowingly work with any organisation involved in slavery or human trafficking. Within our own operation, recruitment is carried out directly and lawfully, with right to work checks and proper terms of employment for every member of staff.

4. Risk in our business and supply chains, and the steps we take
The risk of modern slavery within our own workforce is low. We are a small team working from a single site, recruited and managed directly, which gives us close oversight of working conditions. The greater risk lies further down our supply chain, particularly in overseas garment manufacturing. We manage this by concentrating our purchasing with reputable, long standing suppliers, by giving preference to brands with recognised ethical and environmental credentials, and by raising any concern directly with the supplier. Where we are not satisfied with a supplier's response, we are prepared to stop working with them.

5. Measuring our effectiveness
We are not aware of any incident of slavery or human trafficking within our business or our supply chain. We measure the effectiveness of our approach through the absence of such incidents, through the continued use of reputable suppliers, and by keeping this statement and our related policies under annual review. Any concern raised by a member of staff or a third party would be investigated promptly.

6. Training and awareness
As a small and closely managed team, we maintain awareness of modern slavery directly through our managers and directors, who brief staff on the importance of ethical sourcing and on how to raise a concern. We will provide further guidance or training to staff, and where appropriate to suppliers, as our business grows or as risks change.

Approval
This statement has been approved by the board of Clothing Wear Limited.

Signed:
Vikul Lal
Director and CEO, Clothing Wear Limited
Date: 1st January 2026

 

Ethical Trading and Responsible Sourcing Policy

Clothing Wear Limited is committed to trading ethically and to sourcing the products we sell responsibly. We expect everyone in our supply chain to treat workers fairly and lawfully, and we will not knowingly work with any organisation that does not. This policy is reviewed every year and is owned at director level.

Labour standards we support
We support the principles set out in internationally recognised labour standards, including those reflected in the Ethical Trading Initiative Base Code. In practice this means we expect employment to be freely chosen, with no forced, bonded or child labour; safe and hygienic working conditions; fair wages and reasonable working hours; freedom of association; and no discrimination, harsh treatment or other unlawful practices.

Responsible sourcing
We buy from established manufacturers and brand owners with a track record of responsible practice, and we give preference to suppliers who can demonstrate their own ethical sourcing standards and, where they meet the threshold, their own modern slavery statements. We are willing to ask suppliers to confirm how they meet these expectations, we raise concerns directly, and we will stop working with a supplier if we are not satisfied with their response.

Modern slavery
This policy works alongside our Modern Slavery and Human Trafficking Statement, which sets out in more detail how we identify and manage the risk of slavery and human trafficking in our business and supply chain.

Product integrity
Acting ethically also means selling products that are genuine and fit for purpose. We supply PPE and workwear that carries the correct certification and conformity marking, and we hold manufacturers' Declarations of Conformity, so customers can trust that what they buy meets the standards claimed.

Integrity in business
We carry out our business honestly and with integrity. We do not offer or accept bribes and we do not engage in corrupt practices.

Our own people
Within our own business we recruit directly and lawfully, we carry out right to work checks, and we pay at least the relevant national minimum or living wage.

Approved by the board of Clothing Wear Limited. Vikul Lal, Director and CEO. Updated January 2026.

 

Equality, Diversity and Inclusion Policy

Clothing Wear Limited is committed to equality, diversity and inclusion. We want everyone who works with us or buys from us to be treated fairly and with respect, whatever their background. This policy applies to our employees and applicants, and to the way we deal with customers and suppliers. It is reviewed every year and is owned at director level.

Our commitment to equality
We treat people fairly and we do not tolerate unlawful discrimination of any kind. We comply with the Equality Act 2010, and we do not discriminate on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Recruitment and employment
We recruit, train, pay and promote people on the basis of their skills, ability and how well they do the job, and for no other reason. We make reasonable adjustments to support disabled applicants and employees, and we are always happy to discuss what someone needs in order to do their job well.

A respectful workplace
We expect everyone in the business to treat colleagues, customers and suppliers with respect. Harassment, bullying and victimisation are not acceptable, and anyone who experiences or witnesses them can raise it with a director, who will take it seriously and act on it.

Diversity and inclusion
As a long established family business with a small team, we know our people personally, and we work to make sure everyone feels included and able to contribute. We value the different perspectives and strengths that a diverse team brings.

Customers and suppliers
We provide our products and services fairly to all customers, and we expect the suppliers we work with to share our commitment to equality and respect.

Responsibility and review
Responsibility for this policy sits with the board. We review it every year and act on any concern that is raised with us.

Approved by the board of Clothing Wear Limited. Vikul Lal, Director and CEO. Updated January 2026.

 

Complaints Policy

Clothing Wear Limited aims to provide a high standard of products and service to every customer. We take any complaint seriously, and we use complaints to put things right quickly and to improve what we do. This policy explains how to raise a complaint and what you can expect from us. It is reviewed every year.

How to raise a complaint
If something has gone wrong, please contact us with the details, including any order or reference number, by telephone at 01902 969070 or by email at [email protected]. For contracted customers, your named account manager is your first point of contact.

How we handle your complaint
We will acknowledge your complaint within one working day and aim to resolve straightforward issues straight away. Where a complaint needs investigation, we will look into it and give you a full response within five working days. If we need longer, for example where we need information from a manufacturer, we will explain why and agree a timescale with you.

Putting things right
Depending on the issue, putting things right may include replacing or re-decorating goods, arranging collection of incorrect items, issuing a credit, or correcting a delivery. We will agree the resolution with you.

If you are still not satisfied
If you are not happy with how your complaint has been handled, you can ask for it to be escalated to a director, who will review it personally and respond to you directly.

Learning from complaints
We record complaints, look for any patterns, and use what we learn to improve our products, processes and service, including against the performance measures set out in our contracts.

Contact
You can contact us by telephone or email as above, or in writing at Clothing Wear Limited, 1a Jeddo Street, Wolverhampton, WV2 4EN.

Approved by the board of Clothing Wear Limited. Vikul Lal, Director and CEO. January 2026.

 

Other policies, including our Business Continuity Plan and Health and Safety Policy, are available on request.